Payment Scheduling:
Sparks Dentistry requires payment at the time of treatment. Our office does our best to calculate patient liability based on the information provided for us by the patient’s insurance carrier. In some instances, the insurance company may pay more or less than expected based on the information that they provided, and the patient may be responsible for the difference. A patient’s insurance policy is a contract between the patient and the insurance carrier, and any questions regarding coverage or patient liability should be directed to the insurance carrier. Please also be aware that we recommend and provide treatment based on medical necessity, not based on insurance coverage, and that the patient will be responsible for any treatment or procedure that the patient consents to if it is not covered by the patient’s insurance policy.
Sparks Dentistry reserves the right to require a preauthorization on file from the patient’s insurance carrier prior to initiating treatment, regardless of whether the insurance plan requires preauthorization. This is to protect both Sparks Dentistry and the patient, as it ensures that the insurance plan will cover and pay for their portion of the treatment. If a prior authorization is not on file, Sparks Dentistry reserves the right to require payment in full from the patient at the time of treatment, and will issue any associated refund upon payment by the insurance company. If the patient’s insurance plan does not issue preauthorization by policy, the patient may only be required to pay the estimated patient liability at time of service.
For procedures requiring multiple appointments, arrangements may be made to pay half at the first appointment, with the remainder due prior to the completion of treatment. If the patient chooses to discontinue care before treatment is complete, a refund will be determined upon review of the case.