At our office, we are committed to providing high-quality care while respecting the time of all our patients. To ensure fairness to our patients and staff, we require at least 48 business hours’ notice for any appointment changes or cancellations. Please note that Fridays, weekends and holidays are not considered business hours.
When you schedule an appointment, that time is specifically reserved for you, and we prepare in advance for your visit. We understand that unexpected situations may arise; however, missing, canceling, or rescheduling an appointment without adequate notice more than once may result in a $75 fee per reserved hour.
Repeated no-shows or last minute cancellations may result in dismissal from the practice.
Our office will send confirmation calls and text messages regarding your appointment. If we are unable to reach you, please contact us promptly to confirm. Unconfirmed appointments may need to be rescheduled.
We understand that family situations can vary.
Late Arrivals: Patients arriving more than 15 minutes late may be considered a "no-show," a $75 fee per reserved hour may be charged, and the appointment will need to be rescheduled.
Treatment Adjustments: As with any dental care, unplanned changes or complications may occasionally occur. We strive to inform you of any adjustments to your treatment plan as early as possible; however, such changes can sometimes be unpredictable. Appointment timing and frequency may also need to be modified to achieve the best possible outcome.
MINOR PATIENT TREATMENT POLICY
Our office can see minors without a parent or legal guardian present. However, if a parent or legal guardian plans to send another adult in their place, the following is required:
· A signed authorization letter from one of the parents or legal guardians
· A copy of a valid State/Government-issued photo ID of the parent or legal guardian
Without these documents, the minor will not be seen, and a $75 fee per reserved hour may apply. Please note that the parent or guardian who initiates treatment for a child is financially responsible for all associated fees.
Thank you for your understanding and cooperation in helping us provide safe and compliant care.
By signing below, you acknowledge that you have read, understand, and agree to comply with this appointment policy.