We understand that patients are sometimes unable to make their previously scheduled appointments. However, failing to give 24-hour notice makes it difficult, if not impossible, for us to offer cancelled appointment slots to other patients in need of treatment. Frequent cancellations without 24-hour notice or failure to show up to scheduled appointments may result in fees or dismissal from the practice.
· First Last-minute Cancellation or No-Show: No fee
· Additional Last-minute Cancellation or No-Show: $45 for cleanings
$100 for restoration/extractions
Patients may be dismissed from the practice following three last-minute cancellations or no-shows to an appointment within 18 months.
All last-minute cancellations or no-show fees MUST be paid in full prior to rescheduling the cancelled appointment.