Our goal is to provide high-quality care to our patients and respect their schedules as well. In fairness to other patients and the office staff, we require advanced notice when changing or canceling an appointment.
When you schedule an appointment, we reserve that time and prepare in anticipation of serving you. If you should need to reschedule, we kindly request that you contact us with advanced notice. We understand that conflicts arise; however, failing your appointment or canceling without at least 24 hours' notice will result in a $50.00 cancellation fee.
Additionally, we require all patients to actively confirm their appointments. To ensure fairness to everyone and maximize access to care, any appointment that remains unconfirmed within 24 hours of its scheduled time is subject to cancellation by our office so that the time slot may be offered to waiting patients.
Patients who continue to no-show, cancel without notice, or fail to comply with our confirmation policy may be dismissed from the practice and asked to find another dentist.
Any patient who is late may be considered a “no-show” for their appointment and may need to be rescheduled.
As with any dental treatment, there may be unforeseen treatment adjustments and/or complications. The clinic will make an effort to anticipate any changes in the treatment plan and advise me at that time. However, such events are unpredictable. Likewise, the timing or spacing of appointments may need to be modified as needed to accomplish the best result possible.
I have read, understand, and agree to the above appointment policy.