Our goal is to provide high quality care to our patients and respect their schedule as well. In fairness to other patients, and the office staff, we require advanced notice when changing or cancelling an appointment. I hereby give Dr. Molly Slack's office my permission to confirm my dental appointments and to leave messages on my answering machine / voicemail or with a family member. 

When you schedule an appointment, we reserve that time and prepare in anticipation of serving you. If you should need to reschedule, we kindly request that you contact us with advanced notice. We understand that conflicts arise; however failing your appointment or canceling without adequate notice more than once may result in a $50 charge.

We define a no- show  appointment as any scheduled appointment in which the patient either : 

-does not arrive to the appointment

-cancels with less than 24 hours notice 

-arrives more than 15 minutes late, without calling, and is consequently unable to be seen. 

Patients who continue to no-show and/or cancel without notice may be dismissed from the practice and asked to find another dentist.

When possible, please arrive 5-10 minutes prior to your scheduled appointment. This allows time for you and our staff to address account balances, insurance or billing questions, and completition of any necessary paperwork prior to your appointment. 

As with any dental treatment, there may be unforeseen treatment adjustments and/or complications. The clinic will make an effort to anticipate any changes in the treatment plan and advise me at that time. However, such events are unpredictable. Likewise, the timing or spacing of appointments may need to be modified as needed to accomplish the best result possible.

I have read, understand and agree to the above appointment policy.